A rapidly growing plastic injection molding machine manufacturing company wants to hire a Service Technician to support that growth. The Service Technician will install and service plastic injection molding equipment and provide customer training support as necessary. The Service Technician needs to be located within 200 miles of Chicago and will work remotely.
Job Responsibilities:
- Performing injection molding machine installations.
- Trouble shooting and repairing injection molding machines and robots including; conducting tests and inspections on all mechanical, hydraulic, pneumatic, electrical, electronic or software components.
- Performing all safety checks on injection molding equipment.
- Instructing customers on equipment and proper operation.
- Assisting/advising customers via telephone, Zoom, or on site when technical difficulties arise.
- Managing resolution of customer issues, including ordering and installation of replacement parts as necessary.
- Providing follow up support to customers post resolution of technical issues.
Position Requirements:
- Ability to working independently with minimal supervision.
- Strong communication and customer service focus.
- Strong knowledge of mechanical, hydraulic, pneumatic, electrical, electronic and software components.
- Plastic injection molding technical training and a minimum of five years progressive experience maintaining and repairing injection molding equipment.
- Ability to read and interpret drawings and specification sheets.
- Computer programming knowledge and/or experience is a plus.
- Ability to travel on short notice and travel is Monday through Friday.
In addition to an annual hourly rate in the $30 to $40 range, the company offers, overtime pay, competitive healthcare benefits and a 401(k) with 3% matching.